What do you do if Person is not available at the moment of delivery?

Residential: Driver makes decision at the moment of delivery. If weather conditions and neighborhood are fine then they leave flowers on the porch or in safe area.

In other case drivers allowed to leave flowers with the neighbors. In this case noticed will be left on the door of where recipient can pick up their flowers.

If driver do not feel comfortable to leave flowers, then they will be returned to the store and we will contact recipient to schedule a delivery. Be advised that in this case Redelivery Fee of 10CAD apply and will be charged to your credit card automatically.


Business: In most of the cases delivery is going to the Reception desk. We are always asking Receptionist to notify Recipient about delivery.

Please specify that the delivery address is a business during checkout in comments field. We are kindly advise to select Business hours delivery option during checkout to prevent delivery after the business is closed. If this is the case, Redelivery Fee of 10 CAD will be automatically charged to your credit card.